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FRM 40212: Invalid Value For Field SOURCE_INSTANCE_NUMBER Error When Trying To Ship A Repaired Item in Depot Repair (Doc ID 1676894.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Installed Base - Version 11.5.10 to 12.2 [Release 11.5 to 12.2]
Oracle Depot Repair - Version 11.5.10 to 12.2 [Release 11.5 to 12.2]
Information in this document applies to any platform.


When attempting to ship a repaired Item back to a customer through Depot Repair the following error occurs.

 FRM 40212:Invalid value for field SOURCE_INSTANCE_NUMBER

The issue can be reproduced at will with the following steps.

1. Navigation:  Depot Repair Manager >> Depot Repair >> Repair Orders

2. Click on the Logistics Tab

3. Enter a line to create a Sales Order a 'Return for Repair' transaction.

4. Add a new line to return the Item to the customer using the Service Action Code 'Customer Item'.

5. Enter the Instance Number from the Return Line and observe the reported error.





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