Maintenance Super User: Unable To Open EAM Work Order. JBO-27122: .... SELECT DISTINCT witt.display_name,.....
(Doc ID 1676924.1)
Last updated on MARCH 08, 2017
Applies to:Oracle Enterprise Asset Management - Version 12.1.1 to 12.2.4 [Release 12.1 to 12.2]
Information in this document applies to any platform.
On : 12.1.3 version, Work Execution
When attempting to open a Work Order (WO) in self-service apps, the following error occurs.
oracle.apps.fnd.framework.OAException: oracle.jbo.SQLStmtException: JBO-27122: SQL error during statement preparation. Statement: SELECT DISTINCT witt.display_name,
FROM wf_item_types_tl witt, eam_wo_workflows eww
WHERE eww.wf_item_type = witt.name
AND language = userenv('LANG')
AND eww.wip_entity_id =:1
## Detail 0 ##
java.sql.SQLException: Missing IN or OUT parameter at index:: 1
The issue can be reproduced at will with the following steps:
1. Responsibility = Maintenance Super User
2. Work Orders: Query Work Order: Click on Hyperlink
The issue has the following business impact:
Due to this issue, users cannot use Maintenance Super User
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In this Document
|This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.|