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Category Name is blank in iStore Product Search Results page when using Category Search (Doc ID 1677426.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle iStore - Version 12.1.3 and later
Information in this document applies to any platform.
IBE:Use Category Search

Symptoms

ACTUAL BEHAVIOR
---------------
Using iStore general product search that is based on Categories and the Category Name is blank in the search results.


EXPECTED BEHAVIOR
-----------------------
Expect the Category Name to be displayed to the users as was the case for 11i search results.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. iStore homepage
2. Enter a search string for Category 'All Products'
3. Choose Go button
4. The search results do not have any Category Name populated.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot search properly and see category names which causes confusion.

Cause

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In this Document
Symptoms
Cause
Solution


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