User Creation Error In Oracle R12.1.3 Instance (Doc ID 1677623.1)

Last updated on FEBRUARY 01, 2016

Applies to:

Oracle User Management - Version 12.1.3 to 12.2 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

On Oracle Applications 12.1.3 version,
when attempting to save the user details in User define form, the following error occurs:

unable to call fnd_ldap_wrapper.create_user
ORA-06508 -PLSQL could not find program unit called


The issue can be reproduced at will with the following steps:
1. Log into an Oracle R12.1.3 instance.
2. Select System Adminstrator responsibility.
3. Navigate to : Security>User>Define.
4. Open the User creation form and capture the basic details like "User Name" and "Password" and save the record. The error message pops up and the record is not saved. The user is not created.

The issue has the following business impact:
Due to this issue, users cannot create new Application users from the user define screen.

Cause

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