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All Address Fields Are Manadatory When Creating A Contact In Contact Center (Doc ID 1677711.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Teleservice - Version 12.1.3 and later
Information in this document applies to any platform.



Customer reports that with the Contact Center all the address fields appear to be mandatory. Is there a way to make the fields non mandatory?


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