My Oracle Support Banner

Aging Buckets Data Shows Multiple Times in Case Folder (Doc ID 1677820.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Credit Management - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

Viewing an existing case folder, in the 'View All Data' screen, and find the aging buckets are showing multiple times. 
 
The issue only happens when the customer has multiple case folders.

If the customer has three (3) case folders, the aging data is duplicated three times.
If they have 10 case folders, the data is duplicated 10 times.

Steps to Reproduce:
Responsibility
: Credit Management Super User
Navigation
: Analysis
View All Data on a case folder

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.