Unable To Create Label With Label Sets Because Of Label Set Creation Issue

(Doc ID 1677886.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Warehouse Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version,

In Oracle Inventory (Non WMS enabled) , label set could not be created successfully when the organization is not Electronic Product Code enabled.

STEPS
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1) Navigate: Inventory -> Setup -> Label Printing -> Label Formats             
2) Add a format set for Material label, and add some label formats in the Set.
3) Save and close the form.                       
4) Re-Open Label Formats form again and query the newly created set using the
above steps to check whether there are any label formats in the set
5) Notice the label formats were missing

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Users are unable to create labels having multiple labels(sets) due to inability in creation of label sets

Cause

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