Unable to Apply a Zero Dollar Credit Memo to Two Invoices with Positive and Negative Balance

(Doc ID 1677992.1)

Last updated on JUNE 05, 2014

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Transactions Related

You are attempting to apply a zero dollar Credit Memo to two invoices with a positive and negative balance and receive the following error:

Error
------
FRM-40200: Field is protected against update


Steps to Reproduce:
Responsibility:  Receivables
Navigation:  Transactions > Transactions
Go To:  Action > Applications
And add two invoices with same amount (but one positive, and the other negative) to have a total of $0.00

Example:
Credit Memo: 115131
Invoice 5027771 for 99,965.20
Invoice 5027795 for -99,965.20

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms