Unable to cancel order - Error: Invalid Location (Doc ID 1678708.1)

Last updated on JULY 26, 2017

Applies to:

Oracle Order Management - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

On : 11.5.10.2 version, Trx Changes & Cancellations

When attempting to cancel an order from order organizer,
the following error occurs.
This problem also occurs when changing the scheduled ship date on an order.

ERROR
-----------------------
Error: Invalid location.
Error: Error in logging exception

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Query picked order in Order organizer,
2. Choose actions and cancel

Cause

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