ITS: ERROR FND_API.G_EXC_ERROR EXCEPTION HAS OCCURED (Doc ID 1678797.1)

Last updated on NOVEMBER 28, 2016

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, WMS, Shipping & Transportation

When attempting to submit the interface trip stop program for a delivery, the following error occurs.

ERROR
-----------------------
fnd_api.g_exc_error exception has occured.
  Exiting WSH_SHIP_CONFIRM_ACTIONS.INTERFACE_STOP_TO_OM - EXCEPTION:fnd_api.g_exc_error (05/13/2014 02:19:33 PM, .64 seconds)
  Interface_Stop_To_OM l_return_status ==> E
  Calling TRANSFER_SERIAL_NUMBERS FOR 942726
  Entering WSH_SHIP_CONFIRM_ACTIONS.FILTER_STOPS_FROM_BATCH (WSHDDSHB.pls 120.19.12010000.9) (05/13/2014 02:19:33 PM)
  p_batch_id ==> 942726
  Failed to interface stop to OM ==> 8600398
  x_return_status ==> S
  l_err_stops.count ==> 1
  x_stop_tab.count ==> 1
  l_all_stops_count ==> 1
  x_num_stops_removed ==> 1
  Exiting WSH_SHIP_CONFIRM_ACTIONS.FILTER_STOPS_FROM_BATCH (05/13/2014 02:19:33 PM, .01 seconds)
Failed to interface Batch 942726 to Order Management because API interface_header_to_OM failed
  e_Interface_Stop_To_OM exception has occured.
  x_completion_status ==> WARNING

The error is preventing an invoice from being generated.

Cause

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