WC Approval Notification -Organization Name Not Appearing Correctly Against Supplier Contact (Doc ID 1679111.1)

Last updated on JUNE 01, 2016

Applies to:

Oracle iSupplier Portal - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR 
In the approval notification, in the approval sequence section against the supplier contact name in the Organization Name field, the name of the buying organization appears.
But the contact belongs to the supplier organization.

So It should be the Supplier organization name.

EXPECTED BEHAVIOR
Display the correct organization

STEPS TO REPRODUCE
The issue can be reproduced at will with the following steps:
1. Create complex service order
2. Supplier has submitted a WC against the complex service order
3. Approval notification is routed the buyer for approval.
4. Open notification and notice organization column displays organization of the buyer, and not from sending supplier

Cause

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