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Intercompany Transaction Is Stuck At Inventory Interface with error 'ORA-06502: PL/SQL: numeric or value error: character string buffer too small' (Doc ID 1679147.1)

Last updated on MAY 09, 2018

Applies to:

Oracle Inventory Management - Version 11.5.8 and later
Information in this document applies to any platform.

Symptoms

When attempting to run Interface Trip Stop (ITS) to progress the internal sales order, the following error is raised:

ERROR
-----------------------

[12-MAY-14 17:37:38] INV_INTERCOMPANY_INVOICING: MTL_QP_PRICE.G_Line_Initialize: EXCEP UNEXP OTHERS - ORA-06502: PL/SQL: numeric or value error: character string buffer too small
[12-MAY-14 17:37:38] INV_INTERCOMPANY_INVOICING: MTL_QP_PRICE.get_transfer_price: EXCEP G_EXC_UNEXPECTED_ERROR
[12-MAY-14 17:37:38] INV_INTERCOMPANY_INVOICING: MTL_QP_PRICE.get_transfer_price: EXCEP NO_DATA_FOUND
[12-MAY-14 17:37:38] INV_INTERCOMPANY_INVOICING: l_progress =
[12-MAY-14 17:37:38] Get_Transfer_price: in When Others, l_progress =
[12-MAY-14 17:37:38] GET_TRANSFER_PRICE: Error from get_transfer_price_for_item
[12-MAY-14 17:37:38] Get_Transfer_price: In Exc_Unexpected_Error 4
[12-MAY-14 17:37:38] : GMF_get_transfer_price_PUB.get_transfer_price: return status from INV_TRANSACTION_FLOW_PUB.get_transfer_price: U
[12-MAY-14 17:37:38] : Discrete Xfer. IC Relations do exists between from OU and To OU. Error is being raised and txn will not be shipconfirmed.
[12-MAY-14 17:37:38] : INV_TRANSACTION_FLOW_PUB.get_transfer_price: Error =
[12-MAY-14 17:37:38] : EXC_ERROR in GMF_get_transfer_price_PUB.get_transfer_price:
[12-MAY-14 17:37:38] INV_TXN_MANAGER_GRP: After getting transfer price. Status: E
[12-MAY-14 17:37:38] INV_TXN_MANAGER_GRP: Error in validate_line : ORA-01403: no data found
ORA-06512: at "APPS.MTL_QP_PRICE", line 2657
ORA-01403: no data found
ORA-06512: at "APPS.MTL_QP_PRICE", line 491
ORA-06510: PL/SQL: unhandled user-defined exception
ORA-06512: at "APPS.MTL_QP_PRICE", line 1856



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1- Create internal requistion in Org A.
2- Run Create internal sales order process.
3- Run order import in Org B.
4- Pick and the ship the internal sales order in Org A.
5- In Org B the picking only is done.
6- Issue transaction is stuck at inventory interface.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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