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History Tab Task Link Incorrectly Calling TaskUpdatePG Page Instead Of CsfTaskPG. (Doc ID 1679304.1)

Last updated on MAY 19, 2020

Applies to:

Oracle Customer Support - Version 12.2.3 and later
Information in this document applies to any platform.


When updating Tasks, the page that is used is CsfTaskPG. However, when going to the History tab, clicking on the Task brings the user to the TaskUpdatePG page instead of the CsfTaskPG.

Steps To Reproduce:

The issue can be reproduced at will with the following steps:
1. Navigate to Service Request -> History tab which lists task updates.
2. Click on the Task number (even though it is not bold/a different colour or underlined)
3. The TaskUpdatePG page opens not CsfTaskPG




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