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A Credit Memo That is Already Applied to an Invoice is Available for Lockbox and Not on the Receipts Form (Doc ID 1679485.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

There is a Credit Memo (CM) that is applied to an Invoice.
The same CM, when passed in a Lockbox datafile, is available for a Receipt application. 

When attempting manually, the credit memo does not appear in the List of Values (LOV) of Transaction Numbers, unless the it is unapplied from the Invoice that it was originally applied against.

The expectation is that the Receipts form and the Lockbox should behave the same.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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