R12: AP: Error While Doing Quick Payment - APP-FND-01406: Cannot find a printer driver for printer type
(Doc ID 1679572.1)
Last updated on DECEMBER 03, 2020
Applies to:
Oracle Payables - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
When attempting to perform Quick Payment, the following error occurs.
ERROR
-----------------------
APP-FND-01406: Cannot find a printer driver for printer type XXXX and print style PORTRAIT
Cause: A printer driver for printer type XXXX and print style PORTRAIT does not exist
Action: Check that print style PORTRAIT is supported on printer type XXXX and a record exists in FND_PRINTER_INFORMATION
APP-FND-00500: AFPPRN received a return code of failure from routine FDUPRN. An error occurred in getting printer driver information from the database for printer type XXXX and print style PORTRAIT
Cause: AFPPRN received a return code of failure from the OSD routine FDUPRN. An error occurred in getting printer driver information from the database for printer type XXXX and print style PORTRAIT.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Query Payment on Payment Workbench
2. Upon saving the record, the concurrent request triggers
3. The request errors out - IBY_FD_PAYMENT_FORMAT_TEXT module: Format Payment Instructions with Text Output
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Changes |
Cause |
Solution |