Duplicate Emails In Email Center As A Result Of Auto Redirect Rule On Account And Email Server Rule To Forward Email.
(Doc ID 1679694.1)
Last updated on DECEMBER 03, 2019
Applies to:
Oracle Email Center - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, Administration
ACTUAL BEHAVIOR
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IEM: Duplicate emails in Email Center.
Created an auto-redirect rule to direct emails destined for two accounts(A,B) to one account(C).
Two duplicate emails are present in the acount(C)
EXPECTED BEHAVIOR
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Only one email to be present in acount(C)
STEPS
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The issue can be reproduced at will with the following steps:
1. Send in email to be auto-redirected.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |