Can't Assign 2 Delivery Details To The Same Delivery, Grouping Attributes do not Match (Doc ID 1679914.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Shipping Execution - Version 11.5.10.2 and later
Information in this document applies to any platform.
Checked for currency on 09-Nov-2015

Symptoms

On : 11.5.10.2 version, Ship Confirm

When attempting to assign one delivery detail to the same delivery as another delivery detail is assigned to, when both details are on the same ship set and both are staged, the following error occurs.

ERROR
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These entities can not be grouped together as their grouping attributes do not match.


STEPS
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The issue can be reproduced at will with the following steps:
1. Go to the shipping transactions form, find the problematic order
2. Note that the first delivery detail is assigned to a delivery and it is staged
3. Now attempt to assign the second detail to the same delivery
4. Error results

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot assign both  delivery details to the same delivery  This will cause confusion and is unacceptable to their customer, who requires both details to be on the same delivery. This has resulted in a delayed shipment and an unhappy customer.

Cause

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