Empty LOV For Internal Bank Account Usage On PPP (Doc ID 1680052.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Payments - Version 12.0.6 and later
Oracle Payables - Version 12.0.6 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Trying to add internal bank accounts to Payment Process Profile , intermittently the list of values returns with no values.

EXPECTED BEHAVIOR
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Bank Accounts allowed by the Users MOAC Settings should be available in the List of Values each time it is opened.

STEPS
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The issue can be reproduced at will with the following steps:

1. Navigate to Payment Process Profile update > Usage Rules> Internal Bank Accounts region

2. Choose Specify and Click Add to Open the List of Values.

BUSINESS IMPACT
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The issue has the following business impact:

Due to this issue, users cannot add new accounts to the PPP.

Cause

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