Element Entry Values Further Entry Field Greyed Out (Doc ID 1680704.1)

Last updated on DECEMBER 06, 2016

Applies to:

Oracle HRMS (US) - Version 12.1 HRMS RUP6 to 12.1 HRMS RUP6 [Release 12.1]
Oracle Payroll - Version 12.1.3 and later
Information in this document applies to any platform.
Additional Search Words:
Child Support
Involuntary Deductions
Supplemental Earnings
Wage Attachments

Symptoms

NOTE:  This issue is not specific to Involuntary Deductions.  Child Support is ued in theis example.

On : 12.1.3 version, Element Types, Links, Entries

ACTUAL BEHAVIOR
---------------

Finding that the Further Entry Information flexfield on the child support element entry is grayed out, cannot be accessed.


EXPECTED BEHAVIOR
-----------------------
Expect to be able to update the Further Entry Information flexfield.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Element Entry Values for Child Support
2. Further Entry Information box being greyed out
3. No Error message is received.

Cause

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