Unable to Search on Invoice Number When Customer Type Is Person (Doc ID 1681077.1)

Last updated on FEBRUARY 23, 2015

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When searching by Transaction Number, and customer type = Person, the search returns no records.  When searching by Transaction Number, and  customer type = Organization, returns the invoice
correctly.


APP-IEX-240445: Query caused no records to be retrieved.


Steps to Reproduce:

Responsibility: Collections Agent
Navigation
: Search

  1. Search on an Invoice number, that belongs to a customer type = person.

Cause

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