Unable to Search on Invoice Number When Customer Type Is Person
Last updated on FEBRUARY 23, 2015
Applies to:Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.
When searching by Transaction Number, and customer type = Person, the search returns no records. When searching by Transaction Number, and customer type = Organization, returns the invoice
APP-IEX-240445: Query caused no records to be retrieved.
Steps to Reproduce:
Responsibility: Collections Agent
- Search on an Invoice number, that belongs to a customer type = person.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms