R12 After upgrade/patching Autoinvoice Now Uses Shipping Org's Item Description, Not Selling Org's Description

(Doc ID 1681136.1)

Last updated on NOVEMBER 28, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

ISSUE CLARIFICATION/ QUESTION

On : 12.1.3 version, Autoinvoice now uses Shipping Org's item description, not selling Org's description, the Autoinvoice now imports the item description associated with the shipping organization, not the organization associated with the sales order which was how application performed previously.

This is causing a problem as we base the invoice print off the AR transaction item description.

E.g. In Italy, the order is entered, the item description is in Italian Then we pick and ship the item in the UK, where the description is English We applied a number of patches to bring our version more up to date.

QUESTION

Patching has changed the way autoinvoice determines the item description. User sees that it is pulling from Selling Org description to Shipping Org description. How can the item description pull from selling Org's from the sales order?

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms