Modifier With Limit Gets Dropped After Updating Split Line (Doc ID 1681445.1)

Last updated on JULY 14, 2016

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

We define promotions with limits. Most of the cases, promotion is applied in iStore. When order is created in OM, lines have Calculate Price flag ='Freeze Price'. Sometimes lines are split for various reasons but limit is still consumed by quote line associated with original line. If we change pricing flag for one of the new lines (say line 1.5 which got created after splitting line 1.1 into 5 lines), promotion modifier gets dropped. This is because, limit balance record does not get updated when Price Frozen lines are split.

Expected behaviour is, when line is split on OM, limit balance records should get updated to reflect new OM lines. This will ensure that even if lines get repriced, modifiers won't get dropped.

Cause

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