Sync API Programming Error (cs_servicerequest_util.validate_org_id): The value "x" for parameter p_org_id is invalid (Doc ID 1682187.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Mobile Field Service - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Synchronization

When attempting to sync data from laptop to enterprise, the following error occurs.

ERROR
-----------------------
API Programming Error (cs_servicerequest_util.validate_org_id): The value "63" for parameter p_org_id is invalid.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. user updates existing SR (Sr already existed in enterprise)
2. user sync laptop to enterprise.
3. log into enterprise mobile field service administrator responsibility.
4. run process upload mobile data.
5. errors



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms