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Not able to create logistic lines when creating repair order (Doc ID 1682200.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Depot Repair - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On :  12.1.3 version, Logistics Management

When attempting to create Logistics lines automatically
the following error occurs.

ERROR
-----------------------
The creation of a default logistics line(s) failed.  Please enter the requisite line(s) manually in the logistics tab.

Invalid transaction type with ID <ID>. The transaction type for business process ID <BUSINESS_PROCESS_ID> is invalid or the transaction type does not have the correct source transaction type.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a Service Request
2. Enter Required info for Repair Order, save
3. The Form will try to create logistics lines automatically


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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