Unable to Process Termination Life Event, get Error "For this operation to succeed, you must either purge the <xxelement> entry or enable Multiple entries allowed for <xxelement>" (Doc ID 1682269.1)

Last updated on JULY 18, 2016

Applies to:

Oracle Advanced Benefits - Version 11.5.10 and later
Information in this document applies to any platform.

Symptoms

In PRODUCTION
11i FP K RUP8

When trying to process termination life event get following error :

For this operation to succeed, you must either purge the STD ER entry on 19-DEC-13 or enable Multiple Entries Allowed for STD ER


Steps to Reproduce:

Navigation : People -> Enter & Maintain

1. press others , select End Employment
2. Enter termination details


3. Terminate
4. Termination life event is triggered
5.  Go to benefits service center from desktop activities select process life events

Addition Information

Changing element setup to allow multiple entries is not correct as per business requirements

Work Around




Cause

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