My Oracle Support Banner

Approvers Comments Not Visible in Notification Sent to Requester When Work Order Rejected (Doc ID 1682799.1)

Last updated on NOVEMBER 21, 2022

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.


Work Order Release Approvers comments are NOT visible in the notification for the Requester when work order is Rejected?

1.Service Request created for a maintenance asset
2.Release-Pending work order
3.Work Order (WO)  is pending with Approver
4.Login as Approver to Approve/Reject the WO found notification at Notifications
5.Approver comments when he/she rejects it
6.Notification to Requester says WO rejected by Approver.
7.Open notification to find the notification details, Approver’s comments found in the Notification


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.