"Notify Awarded Service Providers" Option For A Scenario Is Not Working (Doc ID 1682916.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Transportation Sourcing - Version 6.0 and later
Information in this document applies to any platform.

Symptoms

When trying to notify the service providers with the bids they were awarded using Sourcing > Bid Analysis > Scenario > select a SCENARIO > click Actions > click option "Notify Awarded Service Providers". This is not sending any notification to the service providers even though the service providers are configured the sourcing contacts.

For the same sourcing contacts, Bid invitation notification happens successfully. Carriers receive the Bid Invitation with CRT documents to their mails.

Cause

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