My Oracle Support Banner

Bill Presentment Architecture (BPA) Transaction Print Program Generates Duplicate PDF Invoice (Doc ID 1682930.1)

Last updated on FEBRUARY 06, 2019

Applies to:

Oracle Bill Presentment Architecture - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.3 version, BPA

Attempting to run the Bill Presentment Architecture (BPA) Transaction Print Program and there are duplicate PDF invoices created in the output of the BPA Child Print Program.

This happens if the site level profiles are enabled for more than one customer Bill To address. Meaning, more than one Bill To record in HZ_CUSTOMER_PROFILES table.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.