IEX: Send Dunnings For Delinquent Customers Not Sorted Correctly

(Doc ID 1682934.1)

Last updated on SEPTEMBER 07, 2017

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When running IEX: Send Dunning for Delinquent Customer with Order = Account Number, the Dunning Letters are not sorted by Account Number. The Dunning Letters are in alphabetic order.

Cause

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