My Oracle Support Banner

Search by HZ Location Address on the Asset Tracking Deployment Page Returns No Data (Doc ID 1682963.1)

Last updated on FEBRUARY 22, 2019

Applies to:

Oracle Asset Tracking - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

When searching for an Asset in the Deployment Page by Address Line 1, with the Location Type selected as HZ Location, no results are returned, even though the address exists.

EXPECTED BEHAVIOR
-----------------------
Expect the address to display

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Navigation: Asset Tracking Super User >> Assets >> Deployment

2. In the 'Current Location Type' field, select 'HZ Location' from the List of Values (LOV)

3. Enter Address Line 1 in the 'Address' field

4. Observe that no results are returned


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.