RLM Picked Lines Causing RED ERROR - PROCESS ORDER API

(Doc ID 1683477.1)

Last updated on JANUARY 02, 2018

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Demand Processor Related Issue

When attempting to run Replace type schedules, the following error occurs.

ERROR
-----------------------
Error: The Process Order API returned the following error for item XXXXXX and request date yyyy/mm/dd 00:00:00
You are not allowed to update Schedule Arrival Date because:
Line has been pick confirmed/staged.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Release Management responsibility
2. Run DSP with Replace functionality
3. See error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot complete the DSP with Replace functionality
due to error.

Cause

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