R12 Error Modifying Accounting On Paid PO - You cannot unreserve this document because there are outstanding invoices and/or credit memos (Doc ID 1683869.1)

Last updated on FEBRUARY 21, 2019

Applies to:

Goal

How to reverse paid Purchase Order to make accounting adjustments after the invoice line has been discarded?

Steps to Reproduce:
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1. Create a standard PO for 100 against award 1.
2. Pay invoice against PO.
3. Now need transaction on award 2.
4. Discard invoice line to 0.
5. Go back to PO and attempt to unreserve so that the accounting can be changed
6. Receive the message "You cannot unreserve this document because there are outstanding invoices and/or credit memos."
7. PO stays Approved, Reserved.
8. Can't make the adjustment.
 

Solution

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