Customer Form Returns Errors After Upgrade - No Field Listener is Registered to Resolve Field GLOBAL.CUSTOMER_ID Referenced by the Flexfield with Application Short Name AR and Name RA_CUSTOMERS_HZ
(Doc ID 1684237.1)
Last updated on DECEMBER 04, 2019
Applies to:Oracle Trading Community - Version 12.1.3 and later
Information in this document applies to any platform.
Error message is displayed, post upgrade from 11i, in Receivables Subledger when opening the Customer HTML form from a search result or when creating a new record:
No field listener is registered to resolve field GLOBAL.CUSTOMER_ID referenced by the flexfield with application short name AR and name RA_CUSTOMERS_HZ. Please contact your system administrator
This error does not prevent customer creation, or update.
Navigation: Setup > Financials > Flexfield > Descriptive > Segments
-Query for Title = Customer Information
For the context field ‘Global Data Elements ’ > Segments ‘Consolidated Ebil Stmt' and 'Consolidated Mult Inv Print by'
Validation type = Table
Table Name = RA_SITE_USES_ALL T1
where T1.address_id=T2.address_id and T2.customer_id=: GLOBAL.CUSTOMER_ID
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