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Customer Form Returns Errors After Upgrade - No Field Listener is Registered to Resolve Field GLOBAL.CUSTOMER_ID Referenced by the Flexfield with Application Short Name AR and Name RA_CUSTOMERS_HZ (Doc ID 1684237.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Trading Community - Version 12.1.3 and later
Information in this document applies to any platform.


Error message is displayed, post upgrade from 11i, in Receivables Subledger when opening the Customer HTML form from a search result or when creating a new record:

No field listener is registered to resolve field GLOBAL.CUSTOMER_ID referenced by the flexfield with application short name AR and name RA_CUSTOMERS_HZ. Please contact your system administrator

This error does not prevent customer creation, or update.

Responsibility:  Receivables
Navigation: Setup >  Financials >  Flexfield  > Descriptive > Segments
-Query for Title = Customer Information

For the context field ‘Global Data Elements ’ > Segments ‘Consolidated Ebil Stmt' and 'Consolidated Mult Inv Print by'
Validation type = Table
Table Name = RA_SITE_USES_ALL T1
where T1.address_id=T2.address_id and T2.customer_id=: GLOBAL.CUSTOMER_ID


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