RTI - FPS Errors With "The Number Of Normal Hours Worked Is Missing For Assignment xxxxxx"

Last updated on JULY 25, 2017

Applies to:

Symptoms

On : 12.1.3 version, UK Payroll, production instance, patched to R12.HR_PF.B.delta.6.

When attempting to process the RTI FPS concurrent request, the following error occurs.

ERROR
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Assignment Number NI Number Employee Name Error Messages
------------------ ---------- -------------------------------------------------- ------------------------------
396857-3   JK202924A   Doe, MR. John     l    The Number of normal hours worked is missing for assignment 396857-1.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. From UK HRMS Manager
2. Submit the FPS process
3. Review the results generated.

Changes

Cause