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RTI - FPS Errors With "The Number Of Normal Hours Worked Is Missing For Assignment xxxxxx" (Doc ID 1684325.1)

Last updated on FEBRUARY 23, 2021

Applies to:

Oracle HRMS (UK) - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, UK Payroll, production instance, patched to R12.HR_PF.B.delta.6.

When attempting to process the RTI FPS concurrent request, the following error occurs.

ERROR
-----------------------
Assignment Number NI Number Employee Name Error Messages
------------------ ---------- -------------------------------------------------- ------------------------------
xxxxxx                   xxxxxx     Test, MR. Test     l    The Number of normal hours worked is missing for assignment xxxxxx.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. From UK HRMS Manager
2. Submit the FPS process
3. Review the results generated.



Cause

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In this Document
Symptoms
Cause
Solution
References


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