Accounting Program Completes With Error: ORA-01555 (Doc ID 1684407.1)

Last updated on OCTOBER 14, 2015

Applies to:

Oracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

In 12.1.3, after upgrading the database from 11g to 12c the "Create Accounting" program fails with internal error ORA-01555 - Snapshot too old

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Navigate to thePayables responsibility
  2. Run the Create Accounting process
  3. After processing a few transactions the accounting program fails with error ORA-01555 (Snapshot too old) in the concurrent process log:

The full error is below:

XLAACCUP module: Accounting Program
+---------------------------------------------------------------------------+
Current system time is 08-JUN-2014 12:45:58
+---------------------------------------------------------------------------+
**Starts**08-JUN-2014 12:45:59
**Ends**08-JUN-2014 12:46:03
The journal entry cannot be saved. Please inform your system administrator or support representative that:
The Accounting Program for Oracle Subledger Accounting cannot successfully save the entry for technical reasons. ORA-01555: snapshot too old.
...



Cause

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