Can Edit Mandate When Mandate Screen Is Navigated To From AR Customer Inquiry Responsibility

(Doc ID 1684704.1)

Last updated on FEBRUARY 20, 2018

Applies to:

Oracle Payments - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Find that when navigating to the Debit Authorization screen from the AR Customer Inquiry (read only) responsibility, we are able to update the mandate details.


EXPECTED BEHAVIOR
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When using an Inquiry only responsibility, we expect the mandate to be non updateable.

STEPS
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The issue can be reproduced at will with the following steps:
1. 030-CSR-DEB-Administratie > Customer Inquiry
2. Search customer:For example: 1841
3. Button = Details
Since this is an inquiry responsibility/menu, the user is unable to change any of the options / values.
4. Site details:
Payment Details > Debit Authorization
It is possible to change all the values in the Debit Authorization screen.

Cause

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