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Can Edit Mandate When Mandate Screen Is Navigated To From AR Customer Inquiry Responsibility (Doc ID 1684704.1)

Last updated on FEBRUARY 20, 2019

Applies to:

Oracle Payments - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

Find that when navigating to the Debit Authorization screen from the AR Customer Inquiry (read only) responsibility, we are able to update the mandate details.


EXPECTED BEHAVIOR

When using an Inquiry only responsibility, we expect the mandate to be non updateable.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Inquiry responsibility > Customer Inquiry
2. Search customer
3. Button = Details
Since this is an inquiry responsibility/menu, the user is unable to change any of the options / values.
4. Site details:
Payment Details > Debit Authorization
It is possible to change all the values in the Debit Authorization screen.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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