PO Approval through AME Returns Error Notification Error: ORA-01400: cannot insert NULL into ("HR"."AME_TEMP_TRANS_LOCKS"."TRANSACTION_ID") (Doc ID 1684715.1)

Last updated on FEBRUARY 01, 2022

Applies to:

Symptoms

On : 12.1.3 version, Approvals - Req, PO

After submitting a Purchase Order (PO) for Approval the following error notification is received:

ERROR
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Approval workflow database error occurs while approving Standard Purchase Order XXXXXX
Contact your system administrator to identify the problem and to use SQL*Plus or Workflow Monitor to reactivate the approval workflow where it left off.
Give your system administrator the following information:

PL/SQL procedure: 030
Error: ORA-01400: cannot insert NULL into ("HR"."AME_TEMP_TRANS_LOCKS"."TRANSACTION_ID")


STEPS
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The issue can be reproduced at will with the following steps:
1. Enable the Approval Management Engine (AME) for Purchase order approvals.
2. Create and submit for approval a PO using the core PO forms (Purchase Orders>Purchase Orders).
3. A notification is sent with above error.

Cause

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