Error While Accessing Tax Setup Pages: OAException: Could not load application module 'oracle.apps.zx.taxcontent.regime.server.MaintainRegimesToStatusesAM (Doc ID 1684839.1)

Last updated on APRIL 11, 2016

Applies to:

Oracle E-Business Tax - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

On Oracle E-Business Suite, 12.2 version, Trying to access tax pages from tax administrator, the following error occurs when click on Home link

ERROR
-----------------------
Error Page
Exception Details.
 oracle.apps.fnd.framework.OAException: Could not load application module 'oracle.apps.zx.taxcontent.regime.server.MaintainRegimesToStatusesAM'.
at oracle.apps.fnd.framework.webui.OAJSPApplicationRegistry.registerApplicationModule(OAJSPApplicationRegistry.java:279)
at oracle.apps.fnd.framework.webui.OAJSPApplicationRegistry.registerApplicationModule(OAJSPApplicationRegistry.java:78)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:1305)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:548)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:436)
at _pages.__oa._jspService(__oa.java:233)
at weblogic.servlet.jsp.JspBase.service(JspBase.java:34)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:301)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:184)
at weblogic.servlet.internal.RequestDispatcherImpl.invokeServlet(RequestDispatcherImpl.java:526)
at weblogic.servlet.internal.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:253)
at weblogic.servlet.jsp.PageContextImpl.forward(PageContextImpl.java:159)
at _pages.__rf._jspService(__rf.java:235)
...

oracle.jbo.JboException: JBO-29000: Unexpected exception caught: oracle.apps.fnd.framework.OAException, msg=Application: FND, Message Name: FND_GENERIC_MESSAGE. Tokens: MESSAGE = java.sql.SQLException: ORA-20001: SQL_PLSQL_ERROR: N, ROUTINE, MO_GLOBAL.INIT, N, ERRNO, -20001, N, REASON, ORA-20001: APP-FND-02902: Multi-Org profile option is required. Please set either MO: Security Profile or MO: Operating Unit profile option.
ORA-06512: at "APPS.FND_MESSAGE", line 509
ORA-06512: at "APPS.MO_GLOBAL", line 36
ORA-06512: at "APPS.MO_GLOBAL", line 852
ORA-06512: at "APPS.MO_GLOBAL", line 795
ORA-06512: at line 1

..




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Tax Administrator Responsibility
2. Click on Home link and observed the error described appears



Cause

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