R11i: OIE: Expense Report Fails Manager (Spending) Approval Process/Inform System Administrator - No Approver
(Doc ID 170808.1)
Last updated on SEPTEMBER 16, 2024
Applies to:
Oracle Internet Expenses - Version 11.5 and laterInformation in this document applies to any platform.
Expense Report Approval workflow (APEXP)
Symptoms
The notification Expense Report fails Manager (Spending) Approval Process/Inform
System Administrator - No Approver is sent.
No manager receives a notification to approve the submitted expense report
The System Administrator receives a notification "Find Approver Failed" notification with no reason of why the failure occurred
The employee's supervisor is active employee with signing limits sufficient to approve the expense report.
Changes
The Sysadmin Notification received the following Error notification
An error occurred in the following Workflow.
Item Type = APEXP
Item Key = 10000
User Key =
Error Name = WFENG_NOTIFICATION_PERFORMER
Error Message = 3120: Activity 'APEXP/94924' has no performer.
Error Stack =
Wf_Engine_Util.Notification_Send(APEXP, 10000, 94924, APEXP:
MSG_REQ_EXPENSE_REPORT_APPRVL)
Wf_Engine_Util.Notification(APEXP, 10000, 94924, RUN)
Activity Id = 94924
Activity Label = REQUEST_APPROVAL_PROCESS:REQUEST_APPROVE_FROM_APPROVER
Result Code = #EXCEPTION
Notification Id =
Assigned User =
**** Activity Statuses
Begin Date Activity Status Result User
------------------ --------------------------------------------- -------- --------------- ---------------
09-JAN-12 13:52:32 Manager (Spending) Approval Process/Find Approver COMPLETE N
09-JAN-12 13:52:33 Manager (Spending) Approval Process/Inform System Administrator - No Approver NOTIFIED SYSADMIN
**** Errored Activities
no rows selected
*** Error Process Activity Statuses
no rows selected
**** Error Process Errored Activities
no rows selected
**** Attribute Values
Attribute Name Value
------------------------------ ------------------------------
APPROVER_DISPLAY_NAME
APPROVER_ID
APPROVER_NAME
Cause
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