My Oracle Support Banner

Standard (OSB) and Advanced Benefits (OAB) "Enrollment" Frequently Asked Questions (FAQ) (Doc ID 174594.1)

Last updated on JUNE 10, 2021

Applies to:

Oracle Advanced Benefits - Version and later
Information in this document applies to any platform.


The following are frequently asked questions regarding various enrollment scenarios in benefits.

Questions and Answers

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Questions and Answers
 How do you setup interim coverage for a suspended enrollment?
 How to end enrollments and rates at the end of a pay period instead of event.
 How To Setup and Use Automatic Enrollment For Oracle Standard Benefits (OSB).
 What is the purpose of the effective start/end dates do on the View Enrollment Results form.
 After closing Open enrollment, last year's rates still appear for employees who do not make any elections via Self-Service.
 Why do the list of values (LOV) for electable choices display duplicate plan/option entries from the enrollment forms.
 Running an Unrestricted enrollment in Non-Flex form gives error, 'APP-BEN-91579: The Enrollment Benefit ID is null. This error occurred in &PACKAGE...
 How to correct a suspended enrollment in Standard Benefits?
 Unable to enroll employee in Medical and Dental plans,error: 'APP-BEN-92690: The element is already used by another rate. Please check your rate set up.
 Unable to de-enroll any employee from Standard Benefits (OSB) when employment terminates. The employee(s) is no longer eligible for enrollments, but the current enrollments are not ended and element entries are not end dated.
 How to re-enroll a rehired employee to a benefit plan.

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.