Changing Contract Header Status Also Changes Contract Line Status
(Doc ID 181133.1)
Last updated on DECEMBER 03, 2019
Applies to:Oracle Service Contracts - Version 11.5.10 and later
Information in this document applies to any platform.
You are using the 'Change Status' procedure. As an example, say you have selected a contract that is in 'Active' status and changed the status to 'Hold'. You are expecting to see only the status of the Header, not the status of the Lines to change. However, all of the Lines also change to 'Hold' status.
Responsibility: Service Contracts Manager
Navigation: Launch Contracts > Find contract with 'Active' status > Place the cursor in a Header field > Tools > Change Status
Change the Status from 'Active' to 'Hold'
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!