OEXOEORD - 'Record is Currently Being Worked On By Another User' or 'Order Has Been Locked By Another User'
(Doc ID 182322.1)
Last updated on MARCH 09, 2021
Applies to:Oracle Order Management - Version 10.7 to 12.2.4 [Release 10.7 to 12.2]
Information in this document applies to any platform.
We have pressing/pending order for shipping where we are trying to update Sales Order line, unable to make any changes and receive error:
Record is currently being worked on by another user, Please try to update it later.
The issue can be reproduced at will with the following steps:
1. Responsibility: Order Management Super User
2. Navigate: Orders Workbench, Order Organizer > Query the Sales Order > Order Information tab > Main tab >
3. Process Messages: Record is currently being worked on by another user, Please try to update it later.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!