11.5.10/12: Troubleshooting Oracle iStore and Pricing Integration
(Doc ID 182351.1)
Last updated on MARCH 15, 2021
Applies to:Oracle iStore - Version 184.108.40.206 to 12.1 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.
The purpose of this document is to facilitate troubleshooting issues regarding Oracle iStore and Pricing integration issues.
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In this Document
|1. Attempting to apply an Ask For promotion for a shopping cart line. System displays message "Invalid promotion code".|
|1. Unable to create a 'Promotion' Modifier|
|2. Ask For promotions work properly in OM and Quoting but not in iStore|
|1. Pricelist id is null at Shopping Cart header level|
|1. Add Item to Cart Error: "IPL:Price List Not Found or List Price is Null"|
|2. The price is zero (0) after adding item to cart|
|3. APP-236113: IPL: Item [...] and uom EA not on pricelist [...] error trying to add a model to the cart.|
|4. Shipping Charges are not working in iStore, but they work in OM|
|Storefront - Catalog|
|1. Price not showing up for items in iStore|
|2. In iStore Catalog, Your Price and List Price is same Expected Discounts not applied in iStore catalog|
|3. No prices show in catalog after changing UOM on pricelist.|