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Why Are All The Bill To And Ship To Contact Roles Displayed In SR Form ? (Doc ID 1900388.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Teleservice - Version and later
Information in this document applies to any platform.


While defining contacts in Customer:Standard form in Receivables for a customer, Roles are defined in the "Contacts : Roles" tab eg Bill To, Ship To etc. When selecting Contact Names in the Contacts/Addresses tab in the SR form, all Contacts are displayed irrespective of the Roles defined in Receivables.

Is this standard functionality ?


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