Duplicates Notifications Received with Compensation Workbench Mass Notification (Doc ID 1900478.1)

Last updated on AUGUST 10, 2017

Applies to:

Oracle Compensation Workbench - Version 12.1 HRMS RUP6 and later
Information in this document applies to any platform.

Symptoms

On 12.1.3 version in Compensation Workbench,

ACTUAL BEHAVIOR
---------------
Employees are receiving duplicate notifications when running the Job - Run Mass Notification (Compensation Workbench Mass Notification).
This is only happening for rehired employees.

EXPECTED BEHAVIOR
-----------------------
Employees getting duplicate notifications as supposed to get one notification from Compensation Workbench.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run Compensation Workbench Mass Notification
2. Rehired employees receive duplicate notifications.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms