Latin Tax Engine: Saving a Transaction and Receive Error - An Unexpected Error Has Occurred. Please Contact Your System Administrator
(Doc ID 1900764.1)
Last updated on JULY 13, 2020
Applies to:Oracle E-Business Tax - Version 12.1.3 and later
Information in this document applies to any platform.
On Oracle E-Business Suite, 12.1.3 version:
Attempting to create an Invoice. When you click on the Tax button, for the saved transaction, you receive the following error:
An unexpected error has occurred. Please contact your system administrator
Other transaction types are not generating any error.
Steps to Reproduce:
Responsibility: Receivables with Latin Tax Engine enabled for Brazil
Navigation: Transactions > Transactions
1. Query a Transaction created with the Transaction Type "Sales - Assembly"
2. Press a Tax button and the error appears
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document