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Latin Tax Engine: Saving a Transaction and Receive Error - An Unexpected Error Has Occurred. Please Contact Your System Administrator (Doc ID 1900764.1)

Last updated on JULY 13, 2020

Applies to:

Oracle E-Business Tax - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On Oracle E-Business Suite, 12.1.3 version:

Attempting to create an Invoice.  When you click on the Tax button, for the saved transaction, you receive the following error:

ERROR
-----------------------
An unexpected error has occurred. Please contact your system administrator


Other transaction types are not generating any error.

Steps to Reproduce:
Responsibility:  Receivables with Latin Tax Engine enabled for Brazil
Navigation:  Transactions > Transactions
1. Query a Transaction created with the Transaction Type "Sales - Assembly"
2. Press a Tax button and the error appears

Cause

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In this Document
Symptoms
Cause
Solution


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