Session Timeout Even While Logged In To the Core EBS Applications Forms (Doc ID 1900795.1)

Last updated on MAY 01, 2017

Applies to:

Oracle E-Business Suite Technology Stack - Version 12.0 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.

Symptoms

On Oracle Applications 12.1.3 version, ATG Timeout Functionality:

Actual Behavior
Implemented session timeout period of 15 minutes per <Note 1067115.1> - 'How to Change User Session Timeout in e-Business Suite R12'.  Receiving user complaints that although they are actively working, they receive notifications that their login session is no longer valid, and are forced to log in again.

Expected Behavior
Expect the user session to remain active as long as the user is actively working within the defined time out settings.  After the set amount of Idle Time, expect the correctly set Timeout to expire the session.

The issue has the following business impact:
This is causing lot of issues in the production environment as users have to log back in often.

Changes

1. Changed the value of profile option "ICX: Session Timeout" to 15 minutes.

If the Profile Option ICX: Session Timeout differs from that of the s_sesstimeout in the ocj4 properties file, the Profile ICX_SESSION_TIMEOUT will automatically be updated by the afwebprf.sh being run under $OAD_TOP/admin/install/_/afwebprf.sh when Autoconfig is executed.

Cause

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