IStore Trigger On MTL SYSTEM ITEMS_B Inserting Rows In IBE For All Orgs Instead Of Master Org Only (Doc ID 1900823.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle iStore - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Item Import job in Inventory never completed even after running for 10 hours in Prod. Disabling MTL_SYSTEM_ITEMS_B_T3_IBE trigger completed the program quickly.
So, issue was isolated down to iStore trigger. Trace picked up iStore API: IBE_INV_Database_Trigger_PVT.MTL_System_Items_B_Updated as top expensive statement.

EXPECTED BEHAVIOR
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iStore should restrict rows by Item Master org instead of populating items for all 3,000 inventory organizations.
This will come down number of rows significantly and should help improve performance of item load.

STEPS
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The issue can be reproduced at will with the following steps:
1. Run item load in Inventory
2. See..program takes more than 10 hours (not finished) just to process 239 items

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Unable to import item updates via Inventory. Issue must be resolved by Monday before business starts using iStore catalog.

Cause

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