Error: "The IMAP server is currently unavailable" When Activating SSL Enabled Email Accounts (Doc ID 1900983.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Email Center - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to enable an SSL configured email account, the following error occurs:

Error

"The IMAP server is currently unavailable."


Steps

1.  Email Center Administrator responsibility

2.  Administration > Email Accounts > Summary

3.  Select Update icon for account to be activated

4.  On the Update Email Account page, enable the account by selecting Active from the Status LOV

5.  Select Apply


Cause

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