Error: "The IMAP server is currently unavailable" When Activating SSL Enabled Email Accounts

(Doc ID 1900983.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Email Center - Version 12.1.3 and later
Information in this document applies to any platform.


When attempting to enable an SSL configured email account, the following error occurs:


"The IMAP server is currently unavailable."


1.  Email Center Administrator responsibility

2.  Administration > Email Accounts > Summary

3.  Select Update icon for account to be activated

4.  On the Update Email Account page, enable the account by selecting Active from the Status LOV

5.  Select Apply


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