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Notification Mailer: Unable To Connect To Mail Store Fails with javax.mail.internet.AddressException: Illegal whitespace in address in string (Doc ID 1901015.1)

Last updated on AUGUST 19, 2018

Applies to:

Oracle Workflow - Version 11.5.10.2 to 12.2.3 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.

Symptoms

The Workflow notification mailer is not processing Inbound email notifications where the following error is observed in the log file:

UNEXPECTED:[SVC-GSM-WFMLRSVC-632411-10006 : oracle.apps.fnd.wf.mailer.IMAPResponseHandler.processSingleMessage(Message)]:Problem reaching content in step {Writing to NID parser} -> javax.mail.internet.AddressException: Illegal whitespace in address in string ``email address@domain.com''

UNEXPECTED:[SVC-GSM-WFMLRSVC-632411-10006 : oracle.apps.fnd.wf.mailer.IMAPInboundProcessor.open()]:Unable to connect to mail store
The following error may also appear
PROCEDURE:[SVC-GSM-WFMLRSVC-22579-10006 : oracle.apps.fnd.cp.gsc.Processor.performError(ProcessorException)]:BEGIN (oracle.apps.fnd.cp.gsc.ProcessorException: Problem handling message -> javax.mail.internet.AddressException: Local address contains control or whitespace in string ''Challenge Response'')

 Note that in the examples above there is a space in the string and this is what triggers the errors. 

Cause

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In this Document
Symptoms
Cause
Solution
References


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